• Privacy Policy

    Dated: 10 October 2016


    Protecting your data, privacy and financial details is very important to ClearingPoint Limited (“us” or “we“).


    This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand the types of information we collect from you, and the circumstances under which we will share it with third parties. By using our service you are accepting and consenting to the practices described in this policy.




    We may collect and process the following data about you:


    Information you give us: You may give us information about you by filling in forms or by corresponding with us by phone, e-mail or otherwise. This includes (but is not limited to) information you provide when you register to use our service or transfer money using our service. The information you give us may include your name, date of birth, address, e-mail address and phone number, financial and credit card information, payment reason, personal description, geographic location, photograph, social security number and copies of identification, address proof and other documents.


    Information we collect about you: With regard to each of your requests for our service we may automatically collect the following information:


    details of the money transfers you carry out, including the geographic location from which the transaction originates;


    Information we receive from other sources: We may receive information about you if you use any of the other websites we operate or the other services we provide. We also may receive information from the banks and other financial institutions you are using to transfer money to us. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.




    We use information held about you in the following ways:


    Information you give to us. We will use this information:


    to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;


    to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;


    to provide you with information about goods or services we feel may interest you;


    to notify you about changes to our service;

    to ensure that our service is presented in the most effective manner for you and for your computer or mobile device; and


    to comply with legal and regulatory requirements.


    Information we collect about you. We will use this information:


    for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;


    to improve our service to ensure that content is presented in the most effective manner for you.

    to allow you to participate in interactive features of our service, when you choose to do so;


    as part of our efforts to keep our service safe and secure;


    Information we receive from other sources: We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).




    We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.


    We may share your information with selected third parties including:


    business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you and to help improve our Services;


    We may disclose your personal information to third parties:


    in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;


    if ClearinPoint Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;


    if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of ClearingPoint Limited, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, investigation in connection with financial crimes or provision of assistance with law enforcement.


    Our service may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.




    Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.




    Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.




    This privacy policy and any dispute or claim arising out of the privacy policy is governed by Hong Kong law.


    Any dispute or claim arising out of or in connection with the privacy policy will be subject to the non-exclusive jurisdiction of the courts of Hong Kong.